SeaChell Pool Services
SeaChell Pool Services
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  • Contact
  • FAQ

Frequently Asked Questions

Do you service above-ground pools?

Nope—we specialize in in-ground pools only. That’s where our expertise shines.

What happens if it rains on my scheduled service day?

We’ll reschedule as needed and notify you via text or email. Weather happens—we’ve got you covered. 

Do I need to be home during service?

Not at all. Just make sure gates are unlocked and dogs are secured. We’ll handle the rest.

What if my pool isn’t accessible on service day?

If we can’t access the pool (locked gate, dog out, etc.), a $35 surcharge may apply. We’ll always try to notify you first.

Do you provide chemicals?

Yes! We use top-quality balancing chemicals. The first dose is billed to you, and specialty chemicals are discussed before use.

How often do you clean filters?

We automatically schedule filter cleanings every 6 months. Clean filters = clean water.

Can I pause service while on vacation?

Absolutely. Just give us a heads-up and we’ll adjust your schedule.

What if my pool has stains or equipment issues?

We’ll assess and recommend solutions. Stain removal and repairs are billed separately, and we’ll never proceed without your approval. 

What areas do you serve?

We proudly serve Dayton, Kenefick, Liberty, Crosby, and surrounding communities.

Did we miss anything?

We know pool care can raise a few questions—and we’re here to answer them before you even have to ask. Whether you’re wondering about service schedules, specialty treatments, or what to expect during your first visit, you’ll find the answers below.

If you don’t see your question here, just reach out. We’re always happy to help.

Contact Us

If you have any questions or would like to schedule a pool cleaning or maintenance service, please contact us. We offer free consultations and competitive pricing.

Contact us Today

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